When Should I Call for Emergency HVAC Repair

Heating problems don’t always happen during normal business hours. While furnace issues can occur anytime, it’s not always clear what constitutes an emergency. How do you know when to contact our 24-hour technicians? Here are some occasions when you could need emergency HVAC repair.


We’re Experiencing Extreme Temperatures


Here in Connecticut, it’s not unusual for us to experience subzero temperatures on occasion. When that happens, HVAC problems must be addressed right away. Space heaters and other backup sources simply cannot keep up with extreme outdoor temperatures. Cold weather injuries, including hypothermia, could ensue unless the issue is fixed at once.


You Smell a Gas Leak


Gas leaks are potentially deadly and therefore warrant an after-hours call. Anytime you notice an unusual odor such as a sulfur or rotten egg smell, evacuate the building and then contact your gas company. After that, be sure to call us for emergency HVAC repair. While you’re waiting, ensure there are no open flames, as this could potentially cause an explosion.


There’s a Burning Smell or Smoke Coming from your Unit


Electric furnaces won’t produce a gassy odor; however, you may notice a burning smell if yours malfunctions. You could even see smoke coming from around your indoor air handler. Should that occur, it’s important to turn off your unit and then give us a call at once.


You’re Experiencing Unusual Problems


Not all emergencies are quite as extreme as the above. There may be other occasions when you need emergency HVAC repair even when it’s not a matter of life and death. For example, you may want to contact us if you have:

  • A unit that runs continuously

  • Loud banging or clanging noises

  • Cold air rather than warm air coming from your vents

  • A system that won’t power up at all (or takes forever to do so)

Remember that what you consider to be an emergency might be very different from that of your neighbor. Your personal comfort level will naturally play a role in whether or not you decide to contact us. Here at Main Enterprises, we understand that the decision to call for emergency HVAC repair is a personal one. If you’re in need of 24-hour service, please feel free to contact us anytime.


Here for you Anytime


Here at Main Enterprises, we’re proud to offer emergency heating services to those in and around Stratford, CT. However, the best way to avoid an after-hours call is through regular maintenance and tune-ups. Fortunately, that’s something we provide as well. If you’re in need of 24-hour heating repair, routine servicing, or new installation, please contact us.



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